Technical Support

At Galileo Technologies, we offer an exclusive Technical Support service for our subscribed clients, with access to the GOTS platform, a ticket management system that allows quick and efficient specialized support.

Technical Support

Benefits for subscribers:

Priority technical support: Subscribed clients can access the GOTS system and submit their tickets to receive direct assistance from our expert team.

 

Global support: Our technical support is available regardless of location, ensuring high-quality assistance at all times.

 

For clients in Argentina: We offer direct contact with our technical support via the Telephone Guard for emergencies.

 

Subscribed clients can access the GOTS system and submit their ticket here: 

For non-subscribed clients:

To access the exclusive technical support service, it is necessary to subscribe to the service. For more information, please send an email to administracionoys@galileoar.com, including the following details:

  • Company name
  • Galileo equipment: Include the serial number of each unit.

Our team will contact you to provide the details on the subscription process and the benefits the service offers.

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